FAQ

What is a Free walking tour?

Free walking tour is a very popular format around the world. We are tired of big groups and boring itineraries through the touristy areas of the city, we want to offer a more authentic experience. Our concept is based on friendship and trust, the locals that walk people around do not receive any payment from anyone, they rely on tips and donations. Thanks to you we can go on with our mission.

 

How can I book the tour? Shall I book in advance?

It is mandatory to book the tours in advance. Please note that reservation must be made 1 hour in advance.

 

What shall I do if I want to cancel my booking?

It is mandatory to inform us (via e-mail for instance) in advance if you want to cancel your booking.

 

What is included in the tour?

Is possible to display the tour inclusions in every single tour page

 

Is the tour children friendly? Wheelchair friendly?

Yes, in most of the cases, everyone can join the tour!

If you have additional question, please contact us by e-mail or phone.

 

Are the Food tour and Experiences suitable for Vegetarians and Vegan?

Yes! Italian food is extremely various! please inform us in advance and we will organize according to your needs.

 

Are the Food tour and suitable for people with food intolerances?

Yes! Italian food is extremely various! please inform us in advance and we will organize according to your needs.

 

There are only walking tour or other transports will be involved?

Depends on, we will discuss these details in advance in order to create with you the best possible experience

If you have additional question, please contact us by e-mail or phone.

 

Where can I meet the guide ?

If you booked a group tour please meet the guide at the designed meeting point in time.

If you booked a private tour the guide is flexible and ready to meet you where you prefer. Also at your hotel in case! Just inform us in advance

 

What time are the tours?

If you booked a group tour please meet the guide at the designed meeting point in time.

If you booked a private tour the guide is flexible and ready to meet you when you prefer. Just inform us in advance and we will organize accordingly.

 

For further questions please write us